Last Updated: 18 August 2026
Welcome to Bakkie Guys.
Bakkie Guys is a South African online marketplace and e-commerce platform specialising in bakkie accessories, parts, fitment products and related goods.
Bakkie Guys (Registration No. 2026/654808/07) is an independently registered South African business.
Through our website, customers may:
Purchase certain products directly from Bakkie Guys;
Purchase products supplied or fulfilled by participating suppliers, dealers or marketplace sellers;
Browse products and listings advertised by independent businesses; and
Contact or interact with third-party dealers, suppliers, manufacturers and service providers.
We respect your privacy and are committed to processing personal information responsibly and in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African laws.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the rights available to you.
Depending on how you use Bakkie Guys, we may collect information including:
Full name
Email address
Telephone or mobile number
Delivery address
Billing address
Account and login information
Order and transaction history
Enquiries and communications
Product preferences and browsing activity
Vehicle information you voluntarily provide, such as make, model and year
Seller or business information where you register or advertise as a business
Payment-related information
IP address
Browser type
Device information
Website usage information
Cookies and analytics information
Information submitted through forms on our website
Payment card information is generally processed directly by our third-party payment service providers and is not intended to be stored by Bakkie Guys.
We may process your personal information to:
Create and manage your account;
Process purchases and orders;
Process or facilitate payments;
Arrange delivery or collection of products;
Provide relevant information to suppliers or sellers responsible for fulfilling an order;
Communicate with you regarding purchases, deliveries, enquiries and accounts;
Provide customer support;
Facilitate enquiries between customers and advertisers or marketplace participants;
Manage seller, supplier and business accounts;
Maintain records of transactions;
Improve our website, products and services;
Personalise your website experience;
Understand how customers use Bakkie Guys;
Detect and prevent fraud, abuse and unauthorised activity;
Protect our website, customers and business;
Comply with accounting, tax and other legal obligations; and
Send promotional or marketing communications where permitted by law or where you have provided the necessary consent.
Where POPIA requires a lawful justification for processing, we process information on an appropriate basis including consent, contractual necessity, legal obligations and legitimate interests, as applicable.
Certain products displayed on the website may be sold directly through Bakkie Guys.
Depending on the particular product or arrangement, the stock may be owned, supplied, stored or fulfilled by Bakkie Guys or by one of our participating suppliers.
Where you purchase a product directly through Bakkie Guys, we may process your personal information for purposes including:
Processing your order;
Receiving or facilitating payment;
Communicating with you about the order;
Arranging fulfilment, collection or delivery;
Managing returns, refunds, warranties or other after-sales matters; and
Maintaining legally required transaction and accounting records.
Where a supplier fulfils an order on our behalf, we may provide that supplier with the minimum personal information reasonably necessary to fulfil the order.
Bakkie Guys also provides marketplace, advertising and listing services to independent businesses, which may include manufacturers, distributors, dealers, fitment centres, suppliers and other sellers.
Some products or services displayed on Bakkie Guys may therefore be offered by independent third parties rather than by Bakkie Guys itself.
Where you purchase from, request information from, or interact with an independent seller through our platform, relevant personal information may be shared with that seller where reasonably necessary to:
Respond to your enquiry;
Process or fulfil your order;
Arrange delivery or collection;
Provide product or fitment services; or
Provide related customer support.
Independent sellers are responsible for complying with applicable privacy and data protection laws when processing personal information they receive.
Where reasonably practicable, Bakkie Guys requires participating sellers and suppliers to use customer information only for legitimate purposes connected with the relevant transaction or enquiry.
Payments made through Bakkie Guys may be processed by third-party payment service providers.
Bakkie Guys does not intentionally store customers’ complete credit or debit card details on its own systems.
Payment providers may collect and process information according to their own privacy policies and security requirements.
We may receive transaction information from payment providers, such as payment status, transaction reference, amount paid and other information necessary to administer an order.
Where products are delivered to you, we may provide necessary information to courier, logistics, delivery or fulfilment providers.
This may include:
Your name;
Delivery address;
Telephone number;
Email address where required;
Order or parcel information; and
Delivery instructions you have provided.
This information must be used for purposes reasonably connected with completing the delivery or providing related logistics services.
Bakkie Guys may use cookies and similar technologies to operate and improve the website.
Cookies may be used to:
Keep you signed into your account;
Maintain your shopping cart;
Remember preferences;
Improve website functionality;
Measure website performance;
Analyse website traffic and visitor behaviour;
Prevent fraud and improve security; and
Support advertising and marketing activities where applicable.
You may restrict or disable cookies through your browser settings. However, disabling certain cookies may prevent some website functions from operating correctly.
Where required by applicable law, we will request appropriate consent before placing non-essential cookies or similar tracking technologies.
Bakkie Guys does not sell your personal information as a database or commodity.
We may disclose personal information where reasonably necessary to:
Suppliers fulfilling Bakkie Guys orders;
Marketplace sellers involved in your transaction or enquiry;
Courier, delivery and logistics providers;
Payment service providers;
Website hosting and technology providers;
Email and communication service providers;
Analytics and security providers;
Accountants, attorneys and other professional advisers;
Insurers where applicable;
Government departments, regulators, courts or law-enforcement authorities where legally required; and
Other service providers necessary for the operation of Bakkie Guys.
We aim to disclose only the information reasonably necessary for the relevant purpose.
Some of the technology and service providers used by Bakkie Guys may operate or store information outside South Africa.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the transfer is handled in accordance with POPIA and applicable data protection requirements.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable law.
Certain transaction, accounting and tax records may need to be retained for legally prescribed periods even after you close your account or request deletion of other information.
When information is no longer required, we will take reasonable steps to delete, destroy or de-identify it where appropriate.
We implement reasonable technical and organisational safeguards designed to protect personal information against:
Unauthorised access;
Accidental loss;
Misuse;
Unlawful disclosure;
Alteration; and
Destruction.
These measures may include access controls, secure hosting, encryption and other appropriate website security practices.
While we take reasonable precautions, no internet-based service can guarantee absolute security.
Subject to POPIA and other applicable laws, you may have the right to:
Request confirmation of whether we hold personal information about you;
Request access to your personal information;
Request correction or updating of inaccurate information;
Request deletion or destruction of information where legally permissible;
Object to certain processing of your information;
Withdraw consent where processing is based on consent;
Object to direct marketing;
Request that we stop sending marketing communications; and
Lodge a complaint with the Information Regulator of South Africa.
Some requests may be subject to legal limitations, identity verification requirements or statutory record-retention obligations.
Where permitted, we may send information about Bakkie Guys products, promotions, participating suppliers or other relevant services.
You may unsubscribe from electronic marketing communications at any time using the unsubscribe facility provided in the communication or by contacting us.
Unsubscribing from marketing does not prevent us from sending transactional or service-related communications concerning your account, purchases or enquiries.
Bakkie Guys may contain links to websites operated by manufacturers, suppliers, dealers, advertisers and other third parties.
Once you leave the Bakkie Guys website, the privacy practices of the external website will apply.
Bakkie Guys is not responsible for the privacy policies, security or content of independently operated third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
Bakkie Guys is primarily intended for persons aged 18 years or older who are legally capable of entering into transactions.
We do not knowingly collect personal information from children where consent from a competent person is legally required.
If we become aware that children’s personal information has been collected unlawfully, we will take reasonable steps to address the matter in accordance with applicable law.
We may amend this Privacy Policy from time to time to reflect changes to our business, website, marketplace, technology or legal obligations.
The latest version will be published on the Bakkie Guys website together with the revised “Last Updated” date.
Your continued use of the website following an update will be subject to the version of the Privacy Policy then in effect.
For questions, requests or concerns relating to this Privacy Policy or the processing of your personal information, please contact:
Bakkie Guys
Registration No.: 2026/654808/07
South Africa
Email: support@bakkieguys.com
Privacy and POPIA-related requests may also be submitted to the above email address.
Where applicable, complaints concerning the processing of personal information may also be submitted to the Information Regulator of South Africa.